Common FAQs for Beginners
Cutting Vinyl - Where To Begin
Vinyl is a great, low-cost material to craft with; however there are many people who don't know where to get started. Check out our Facebook page to browse saved video tutorials.
How do I cut patterned Heat Transfer Vinyl?
Our Patterned HTV is a Siser product and is very similar to the popular EasyWeed. The only difference is there is no carrier sheet attached. You will simply cut your vinyl "Pretty" side up, no mirror cut and then transfer with the special carrier sheet just as you would adhesive vinyl. In fact, the entire process is almost identical to cutting, transferring and applying adhesive vinyl! (And it's an added bonus that you don't have to remember to mirror cut!)
Where do I get the carrier sheets for the HTV?
With every order that contains HTV, we provide one complimentary carrier sheet. They are reusable for 2-5 times so make sure to save the liner and re-stick it between presses! We also offer carrier sheets on our website and recommend for every 5 sheets ordered, you order an additional carrier sheet.
How long are your processing and shipping times?
We are very focused on timely production and are able to process and ship your orders within 2-3 business days and sometimes sooner! If your order is under 1 pound, you will have two options for shipping: First Class ($4.50) and Priority ($6.50) USPS. If your order is over a pound, you will receive the flat rate of $6.50 for Priority Shipping no matter how large your order is!
I just saw you added a gorgeous new pattern! I placed an order yesterday so are you able to add to my order?
We would love to be able to combine orders but your order from the previous day is already in production. Unfortunately, because of our production process, we are not able to combine orders at this time.
I have another question that is not listed here. Who can help me?
Our customer service team is more than happy to help! Please send an email to firstname.lastname@example.org We will return your email within the same business day or next business day if it is after hours.
We promise the learning curve is not steep! In no time at all, you'll be a vinyl champ, posting your latest masterpiece on facebook or Instagram!
The way to get started is to quit talking and begin doing - Walt Disney
Go ahead, take a deep breath and just get started!
Happy Crafting and thank you so much for choosing SparkleBerry Ink for your craft supply needs!